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Receptionist - State Farm Agent Team Member Charlotte, NC

Receptionist - State Farm Agent Team Member

Full Time • Charlotte, NC
Benefits:
  • 401(k) matching
  • Company parties
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Signing bonus
  • Training & development
  • Tuition assistance
ROLE DESCRIPTION:
Megan Koterba - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Receptionist - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:
  • You are the first point of contact for current customers.
  • Go above and beyond what is expected.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 

QUALIFICATIONS:
  • Dedicated to customer service
  • Excellent communication skills - written, verbal, and listening
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
BENEFITS:
  • Salary plus monthly uncapped commission and bonuses.  Base salary of $35,300 - $39,600 for no industry experience with an average 1st year income with commission and bonuses of $43,400-$54,800.  Higher base salary available as a Senior Account Rep for individuals with an active Property & Casualty or Life & Health producer license and proven successful Insurance industry experience.
  • Property & Casualty and Life & Health producer Licensing reimbursement and support available for those new to Insurance.  Must be able to obtain prior to start date.
  • Paid time off (holidays and personal/sick days)
  • Family ran and small team environment focused on personal development, team building, rewarding and celebrating success and ability to advance into a more specialized role in the future.
  • Ability to work 1 day a week remote once trained
  • Growth potential/Opportunity for advancement within my office
Compensation: $34,500.00 - $74,525.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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